Trusted Freshworks Partner
for Seamless Integration &
Automation

effy’s Freshworks Offerings

effy provides end-to-end engineering solutions to help you maximize the potential of your Freshworks suite.

Migration Services

Our experts help you smoothly transition your data and processes to Freshworks with zero downtime, ensuring a hassle-free migration experience.
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Software + Process Optimization

effy’s solutions are designed to optimize both your software ecosystem and business processes, ensuring maximum efficiency and growth.
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Freshworks Integration Services

At effy, we are a trusted Freshworks partner dedicated to simplifying Support, ITSM and CRM through custom integrations, automations, and optimizations. Our expertise spans across Freshdesk, Freshservice, Freshsales, Freshchat, and more, ensuring your business operates seamlessly.
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Custom Application Development

Build bespoke applications tailored to your unique business needs, leveraging Freshworks integrations for seamless connectivity.
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Integrations

Connect Freshworks with your existing systems for a unified workflow. From CRMs to databases, we make integration effortless.
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Automation

Automate repetitive tasks and processes to save time, reduce errors, and focus on what matters most—your business growth.
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effy’s Expertise Across Freshworks Products

At effy, we specialize in providing tailored Freshworks integrations to help businesses streamline operations, improve customer engagement, and drive growth. Whether you need a Freshworks CRM integration, custom automation, or third-party tool connections, we ensure a seamless experience.
Freshdesk – Next-Level Customer Support

Boost your customer support efficiency with Freshdesk integrations that connect with CRMs, ticketing systems, and analytics tools. Automate workflows, improve response times and deliver exceptional service.

Freshservice – IT Service Management Simplified

Enhance your Freshworks ITSM operations with Freshservice integrations for platforms like ServiceNow, Azure AD, and Snowflake. Automate IT workflows, streamline Freshservice asset management and optimize overall helpdesk performance.

Freshsales – Smarter Sales, Better Conversions

Supercharge your sales process with Freshsales integrations, connecting your CRM with marketing automation tools, e-commerce platforms, and lead management solutions. Improve lead tracking and drive more conversions with AI-driven insights.

Freshchat – Intelligent Conversational Support

Deliver real-time customer engagement with Freshchat, connecting live chat, chatbots, and messaging platforms with your CRM and support tools for a unified customer experience.

Freshcaller – Cloud-Based Business Telephony with CTI & IVR

Enhance your communication strategy with Freshcaller’s advanced CTI and IVR capabilities. Seamlessly integrate your cloud phone system with CRM and support tools to optimize call management. Leverage Programmatic IVR and Programmatic Workflows to automate processes, improve efficiency, and deliver exceptional customer experiences.

effy’s tailor-made solutions for Freshworks

We understand that every business is unique. That’s why we design customized solutions to address your specific challenges. Here are some of our popular integrations:
Freshservice x ServiceNow

Streamline IT service management with seamless Freshservice integration with ServiceNow.

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Magento 2 x FreshsalesCRM

Sync your e-commerce platform with Freshsales integrations for enhanced sales and customer management.

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Shopify x FreshsalesCRM

Integrate Shopify with Freshsales CRM to unify your e-commerce and sales processes.

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Freshdesk x Snowflake DB

Connect Freshdesk with Snowflake DB for advanced data analytics and reporting.

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Our Marketplace Apps

Explore our ready-to-use apps on the Freshworks suite, designed to extend the functionality of your Freshworks services:
Freshdesk

Magento 2

Effortlessly sync Magento 2 with Freshdesk and Freshworks CRM for a seamless e-commerce experience.
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Freshservice

Azure Active Directory Provisioning (SCIM)

Simplify user management by integrating Azure Active Directory with Freshservice ITSM.
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Freshdesk

Freshdesk for Intercom

Enhance customer support by connecting Intercom with Freshdesk.
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Work with a top Freshworks Partner
Partner with effy, a trusted leader in Freshworks integrations and automation, to unlock the full potential of your business.
1800+ Apps & Integrations
We’ve built and delivered over 1800+ custom apps and Freshworks integrations, empowering businesses worldwide.
Premium Freshworks SI Partner
Recognized as a Premium System Integration Partner and trusted Freshworks partner, we bring unparalleled expertise to every project.
Tailored for Global Customers
Our solutions are designed to meet the diverse needs of Freshworks’ global customer base.
End-to-End Expertise
From strategy to implementation and ongoing support, we ensure seamless Freshworks integrations and automation for your business.

Ready to Transform Your Business with Freshworks?

Let’s build something amazing together. Contact us today to discuss your requirements and discover how effy can help you unlock the full potential of Freshworks services.
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Frequently Asked Questions

What Freshworks products do you support?

We provide end-to-end solutions for all major Freshworks suite products, including Freshdesk, Freshworks CRM, Freshservice ITSM, Freshsales, Freshchat, Freshmarketer, and Freshcaller. As Freshworks partners, we offer expert Freshworks services, integrations, and automation to optimize your workflows. Whether you need implementation or customization, we ensure you get the most out of your Freshworks ITSM solutions with tailored approaches.

Do you offer migration services for Freshworks?

Absolutely. Our team provides zero-downtime migration services to transition your data into Freshworks ITSM and other solutions, including Freshservice integration and Freshdesk integrations. We ensure smooth data mapping, secure transfers, and system validation. Our end-to-end approach guarantees that your business processes remain uninterrupted while adopting Freshworks services, making the shift hassle-free and highly efficient.

What are the benefits of Freshsales integrations?

With our Freshsales integrations, businesses can sync Freshsales CRM, marketing automation tools, and lead management systems for a seamless sales process. Utilize our Freshworks CRM integration solutions to connect with your platforms to automate follow-ups, track leads efficiently, and boost conversions. Our solutions ensure that sales teams work smarter by leveraging AI insights and centralized customer data.

Can you help integrate Freshworks with our existing systems?

Yes! We specialize in Freshworks CRM integration, Freshdesk integrations, and Freshservice integrations. Whether you need to sync your Freshservice asset management with ServiceNow, sync Freshworks CRM with e-commerce tools, or integrate databases with Freshworks services, we ensure smooth workflows. Our custom-built integrations help you unify platforms for seamless business operations and enhanced data accessibility across teams.

How does your Freshservice integration improve ITSM operations?

Our Freshservice integrations enhance ITSM by automating workflows, asset tracking, and helpdesk efficiency. With Freshservice asset management, teams can monitor and optimize IT assets, ensuring compliance. We integrate Freshservice ITSM with tools like ServiceNow and Azure AD, streamlining ticketing, approvals, and escalations. This improves efficiency, reduces response times, and simplifies IT management.

Can Freshdesk integrations help improve customer support?

Yes! Our Freshdesk integrations connect helpdesk tools with AI chatbots, CRM platforms, and databases for a unified customer experience. Whether you need Freshdesk and CRM integrations with analytics tools, or third-party app connections, we optimize workflows. This enhances response times, automates ticketing, and improves overall customer satisfaction, ensuring your support team delivers top-tier service.